About Us

TrueCare is an industry-leading, multi-state, multi-plan, government-sponsored health care organization that’s reimagining health care.

TrueCare is a nationally recognized, nonprofit managed care organization serving over 2 million members. Founded in 1989, TrueCare administers one of the largest Medicaid managed care plans in the U.S., offering a variety of health insurance plans including Medicaid, Medicare and Health Insurance Marketplace products. As a mission-driven and member-centric organization, TrueCare is transforming health care by providing innovative programs to members in a growing number of states, including Arkansas, Georgia, Florida, Indiana, Kentucky, Michigan, Mississippi, North Carolina, Ohio, West Virginia and Wisconsin

TrueCare is redefining expectations for the entire health care industry by reinvesting in members and communities, supporting innovation and driving change through its non-profit status. By streamlining claims and prior authorization processes, TrueCare reduces the burden on providers and reinventing traditional health care models with next-generation social determinants programs designed to improve health, foster well-being and enhance self-sufficiency.

Supported by a growing workforce of nearly 5,000 employees and a strong commitment to talent and culture, members are central to every decision TrueCare makes. The company is designing, implementing and optimizing innovative managed care programs that cultivate deeper partnerships, lower costs, increase access and improve outcomes for members, providers and the communities it serves. TrueCare is pioneering change in behavioral health with innovative solutions for special and complex populations to ensure those most in need get the advocacy, assistance and support required to thrive.

TrueCare is also leading health care in an innovative, new direction focused on operational excellence and enriching quality by enhancing the member experience through personalized service and expanded options for care. At the same time, TrueCare consistently outperforms industry benchmarks in key operations performance metrics that measure efficiency and value.

Strategic partnerships, joint ventures and affiliations are extending TrueCare’s model of care to more people in more places at a time when it has never been more needed.

TrueCare’s reach is expanding to serve the health care needs of America’s service members, veterans and their families. Drawing on decades of experience providing high-quality, cost-effective care, TrueCare is now helping active-duty military personnel, veterans and their families navigate the complexities of the military health systems. The focus remains on improving quality through better coordination and navigation while reducing costs through optimized care delivery. TrueCare is committed to improving the well-being of those who sacrifice so much to defend our nation.

At the heart of everything TrueCare does is the company’s mission, commonly referred to as the “heartbeat” of the organization and is the cornerstone of TrueCare’s success.

Mission

To make a lasting difference in our members’ lives by improving their health and well-being.

Vision

Transforming lives through innovative health and life services.