Tools & Resources

Submit a Grievance or Appeal

If you are unhappy or don’t agree with a decision made by TrueCare™ or our providers, let us know.

Medicaid Updates

Get updates on your plan from TrueCare and the Division of Medicaid.

Quality Improvement

Learn how TrueCare protects and improves the quality of care for our members.

Renew Your Benefits

Learn how to keep your TrueCare benefits.

Reporting Fraud, Waste & Abuse

Report a provider, pharmacy or member you feel is committing fraud, waste, or abuse.

Where to Get Care

 Get the right care from the right provider when you need it. Learn about your care options.

Member Services: 1-833-230-2050 (TDD/TTY: 711), Monday through Friday, 7 a.m. to 8 p.m. Central Time (CT).