Fraud, Waste & Abuse

What Does Fraud, Waste and Abuse (FWA) Look Like?

Medicaid can be misused, ending in fraud, waste or abuse. It can be done by providers, drugstores, or members. Help us by letting us know if you suspect fraud, waste or abuse.

How Can You Protect Yourself Against Fraud?

Below are a few simple tips to help protect you against health care fraud:

• Treat your member ID card like you would a credit card. Don’t give out policy numbers to door-to-door salespeople, over the phone or on the internet. Watch out for people trying to offer you money or other free items for your personal information.
• Beware of any offers for free services or items (i.e., food, gas, gift cards, etc.) in exchange for your TrueCare member ID number.
• Do not sign your name to a blank form. If you have questions about what you are signing, be sure to ask your health partner.

Thank you for helping us keep fraud, waste and abuse out of health care.

Member Services: 1-833-230-2050 (TDD/TTY: 711), Monday through Friday, 7 a.m. to 8 p.m. Central Time (CT).