Renew Your Benefits

Redetermination

Don’t Risk Losing Your TrueCare Health Care Coverage.

Our mission is to help you stay healthy. You may need to take action to keep your or your child’s coverage. TrueCare™ cannot renew your benefits. To stay a TrueCare member, you must renew your benefits with the state. You can renew in one of these ways: 

• Online. Go to access.ms.gov.
• By Mail. Fill out a paper application and send it to your regional Mississippi Division of Medicaid (DOM) office. Look here to find the address for your area.
• In Person. You can go to your local DOM office. Look here to find the address for your area.

The state will send you a renewal notice when it is time to renew your coverage.

Have Questions?
Call 1-800-421-2408 or visit Medicaid.ms.gov/how-to-apply/.

Member Services: 1-833-230-2050 (TDD/TTY: 711), Monday through Friday, 7 a.m. to 8 p.m. Central Time (CT).