Plan Documents

We want you to easily find the documents you need. The list below also tells you when and why you may need to use one of these documents.

Member Handbook

The Member Handbook is a detailed reference guide to your health care benefits. You can quickly look up information on your covered benefits and services, where to get care and your rights and responsibilities as a member.

Quick Guide

The Quick Guide is mailed to all new TrueCare members. It has a high-level overview of benefits and services. The printed version that is mailed also has the TrueCare member ID card.

Newsletters

MemberSource, the TrueCare member newsletter, is a great resource to learn more about health, wellness and your plan. Check out the newsletters for news you can use.

Forms

We want you to easily find the forms you need for your plan. Visit the Forms page to find any form when you need it.

Member Services: 1-833-230-2050 (TDD/TTY: 711), Monday through Friday, 7 a.m. to 8 p.m. Central Time (CT).